| Features |
Callhandler/Phone Systems |
Sutus BC313 |
| Auto Attendant | Y | Y |
| In QueueAnnouncements | Y | Y |
| Wall Mount Displays and Wallboards | Y | N |
| Calling Line ID Information | Y | Y |
| Call Traffic Statistical Reports | Y * | Y |
| Pulse Integration for Caller ID | N | Y |
| Call Sequencer | Y | Y |
| Multiple and Time of DayAuto Attendants | Y | Y |
| Message on Hold | Y | Y |
| Call transfer to another store | N | Y |
| Call Overflow to an Outside Line | N | Y |
| PSTN and VoIP | N | Y |
| Customer Callback | N | Y |
| Customizable Ring Tone | N | Y |
| Call Recording | N | Y |
| Voice Mail | N | Y |
| Collection of Opt In Information | N | Y |
| Proactive System Monitoring | N | Y |
| Proactive Line Monitoring | N | Y |
| Version Control | N | Y |
| Auto-discovery of Phones | N | Y |
| Interoffice dialing | N | Y |
| Automated software upgrades | N | Y |
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| Other Features |
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| Complete Back up | N | Y |
| WiFi wireless access point | N | Y |
| VPN | N | Y |
| Firewall | N | Y |
| Mailserver | N | Y |
| Voicemail to Email | N | Y |
| Call forward external - mobile | N | Y |
| Remote Management | N | Y |
| File Server | N | Y |
| Centralized Management | N | Y |
| Security Cameras Integration | N | Y |