Callhandler vs Sutus
| Features |
Callhandler/Phone Systems |
Sutus BC313 |
| Auto Attendant | Y | Y |
| In QueueAnnouncements | Y | Y |
| Wall Mount Displays and Wallboards | Y | N |
| Calling Line ID Information | Y | Y |
| Call Traffic Statistical Reports | Y * | Y |
| Pulse Integration for Caller ID | N | Y |
| Call Sequencer | Y | Y |
| Multiple and Time of DayAuto Attendants | Y | Y |
| Message on Hold | Y | Y |
| Call transfer to another store | N | Y |
| Call Overflow to an Outside Line | N | Y |
| PSTN and VoIP | N | Y |
| Customer Callback | N | Y |
| Customizable Ring Tone | N | Y |
| Call Recording | N | Y |
| Voice Mail | N | Y |
| Collection of Opt In Information | N | Y |
| Proactive System Monitoring | N | Y |
| Proactive Line Monitoring | N | Y |
| Version Control | N | Y |
| Auto-discovery of Phones | N | Y |
| Interoffice dialing | N | Y |
| Automated software upgrades | N | Y |
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| Other Features |
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| Complete Back up | N | Y |
| WiFi wireless access point | N | Y |
| VPN | N | Y |
| Firewall | N | Y |
| Mailserver | N | Y |
| Voicemail to Email | N | Y |
| Call forward external - mobile | N | Y |
| Remote Management | N | Y |
| File Server | N | Y |
| Centralized Management | N | Y |
| Security Cameras Integration | N | Y |
Testimonials
“this service is excellent, with professional voice-overs … to market your practice”
- Dr. Richard Mueller, Vein Experts, New York
“I really love the new message. It is so fresh and awesome! Thank you for producing it so quickly!”
- Lesli Mikenas, Hungry Howies, Valparaiso
“You guys do a great job! Our on hold sounds AMAZING, and as a smaller company it really makes us seem like we are a lot more together then what people expect!”
- Matthew Buskard, Aubrees Northville
“I wanted to say thank you for getting everything done so quickly. Sometimes new products or installs can be tiresome and annoying and this couldn't have gone smoother.”
- Eric Sinclair, Jeff's Pizza Shop
“Thanks so much. I have received a ton of compliments regarding my on hold message!!!”
- Dana Constantine, Mangia Italiana
“Thanks for posting the Rock the Park message last week! The concert was a huge success.”
- Kenneth Sewchand, Dominos London, Ontario
“The very first day of the new announcement we sold 18 cheeseburger pizzas as an add on to our customers order. FANTASTIC!!!!!!!”
- Larry R. Tarman, Release Industries, Morris, ILL.