Testimonials

The telephone is one of the most important tools in the sales arsenal for the pizza industry. Every caller needs to be made to feel valued, plus informed of the daily specials. Our clients trust us to provide quality equipment and powerfully crafted messages to drive revenue up and make the customer feel appreciated. The testimony of a satisfied customer can't be purchased…it has to be earned. Here are just a few of our proud customer's words about us.

Domino's Pizza, OR

Dear Mike,

I wanted to drop you note & tell you how awesome the Auto Attendant you provided my nine stores with is. It has made a huge difference in our sales while making my operation run much smoother.

Since we started using the Auto Attendant we have had some unbelievably results. It has helped with the up selling of whatever items I place on the upfront portion of the message. As you know from one of our phone conversations the $19.99 Special has increased my Avg. Ticket as a company to over $17.00 per order. In some of my stores the average tickets has been up as much as $1.65 PER ORDER! To illustrate the power of Message On hold, one particular Thursday evening one of my stores had sales of $1200.00 at 8:00 PM. Over $600.00 of the sales where from the $19.99 Upfront special we were running at the time. My add on sales are running over 60% now. I believe it is from your message educating my customers that Domino's Pizza has much more to offer than just pizza.

From an operational standpoint it has decreased the amount of time my Customer Service Rep's are spending on the phone with each customer. This results in better service & a more efficient operation, which in the long run saves me serious money while making my customers happier about calling my stores.

I sincerely appreciate the assistance you have given me & highly recommend your service to anyone who wants to increase there sales, make there employees more effective, and make there customers happier. If you would like to have anyone call me in recommending Message On Hold don't hesitate in giving them my number. I am your new number one supporter! 503-490-3044.

Thanks for everything!

____________________________
Mark Pectol
President / Domino's Pizza Franchise 9 Restaurants
Portland Oregon
11/20/2001

Domino's Pizza, CA

Dear Mike,

I wanted to drop you note & tell you how great your Auto Attendant is that you provided our company. It has made a huge difference in our sales and made our operation run much smoother.

Since we started using the Auto Attendant we have had weekly sales increases every week for over 12 months. It has really helped with the upsell of whatever items we place on the upfront portion of the message. Well over 10% of my sales always reflect the special I am running on the Upfront portion of the message. I am currently running an upfront special that has a price point of 18.99. As you suggested the higher price points really pull in extra revenue. I know that when people call here to order we now are making sure that they are all being offered different Upsell items.

From an operational standpoint it has decreased the amount of time my Customer Service Rep's are spending with each customer on the phone. That results in better service & a more efficient operation which in the long run saves me money and makes my customers happier about calling my store.

I really appreciate all of the assistance you have given us & I highly recommend your service to anyone who wants to increase there sales, make there employees more effective and make there customers happier. If you want to have anyone call me please don't hesitate to have them call me @ 760-344-1860.

Thanks again for everything.

Stacy Hoffman

Pizza Inn

Dear Mike,

I wanted to drop you note & tell you how great your Auto Attendant is that you provided our company. It has made a huge difference in our sales and made our operation run much smoother.

Since we started using the Auto Attendant we have had some great results. It has really helped with the upsell of whatever items we place on the upfront portion of the message. As you know one of my stores has sold as many as 40 of the Upfront specials on any given weekend. I would also like to talk about how we have put different messages on the Upfront message for different times of the day and for different days of the week. The Auto Attendant has allowed me to tailor my advertising message for different stores and for me to run lunch specials just during the lunch rush.. I know that when people call here to order we now are making sure that they are all being offered different Upsell items.

I really appreciate all of the assistance you have given us & as you know I have recommended you to several of my fellow Pizza Inn franchisees. I highly recommend your service to anyone who wants to increase there sales, make there employees more effective and make there customers happier. If you want to have anyone call me please don't hesitate to have them call me @ 830-663-3680.

Thanks again for everything.

Hap Squire

Quote #1:
“saves me money and makes my customers happier”
- Hap Squire
Pizza Inn

Quote #2:
“highly recommend your service”
-Mark Pectol
Domino's Pizza